In principle, you can use all the features of our website without providing any personal information. Our website does not enable our visitors to communicate with other visitors or to store information that is accessible to others.
We do not store personal information automatically, nor do we automatically associate stored data with the personal data of specific persons. And we do not collect information about our visitors from other sources, such as from public records or private organisations, for example.
In the following cases we store your personal information that you voluntarily provide to us for the named purpose, in order for us to process your request:
- Criticism & suggestions
- Enquiries to the lost-property office
- Enquiries to the press department
- Enquiries about renting buses and/or trains
- Enquiries about fares
- Enquiries about forms
- Enquiries about vehicle advertising
- Enquiries to customer service centres
- General enquiries
Your email address, name and mailing address are stored as well as additional data provided by you. This information is used only to answer your enquiry.
For the newsletter service, the following data is transmitted to us and stored in a database: email address, name, first name. You can unsubscribe from the newsletter at any time. BSAG uses your information for internal purposes only, disclosure to third parties is excluded. Your data is protected from external access.
On request, BSAG will communicate to you in writing, if and, if yes, what personal data about you is stored by BSAG. If incorrect information is stored despite all efforts to ensure the accuracy and currentness of the data, BSAG will correct this at your request. For more information on the protection of personal data, see the Public Procedures Directory of BSAG (according to 4e, sentences 1-8 of the Federal Data Protection Act) and the Leaflet on Data Protection.
If you wish to know what personal data we store concerning our newsletter service, please send an email to email@example.com. Please also write to this email address for all further questions.