Lost property office

Lost or left something on a bus or tram? If an honest person has found your item, it will turn up at our lost property office in two to three working days.

BSAG lost property office
Gröpelingen customer centre
Gröpelinger Heerstraße 302
Telephone 0421 5596-7979

The office is open from 12:00 to 17:30 on Monday and Thursday and from 09:00 to 12:00 on Tuesday and Wednesday.

We enter lost property into this database. If you can describe the piece of lost property, feel free to call us - but not for gloves, hats and scarves. There are simply too many. We will levy a small processing fee when you collect your item(s).